COVID-19 Cases

  • Haven
     - 0 active resident cases
     - 9 active team member cases
  • Terrace
     - 0 active resident cases
     - 1 active team member cases
  • Village
     - 0 active resident cases
     - 0 active team member cases



    • Haven Visitation:
      • Visitation is temporarily suspended in the Haven (200, 500 and 700 neighborhoods).
      • To schedule a virtual or window visit, please call (717) 935-2105 ext. 2850.

    • 400 Neighborhood and Terrace Visitation:
      • Semi-Private Accommodations: For residents within a semi-private room, your visit will need to continue to be scheduled so we can assist you with a visit within one of our designated visitation rooms. 
      • Fully Vaccinated Residents: Visitation is open for family and friends Mondays–Fridays from 9 AM–7 PM and Saturdays–Sundays 9 AM–4 PM. All visitors must enter through the Main Haven Lobby, be screened at the kiosk, and need to wear a visitor badge throughout their time on campus. We still ask that visits remain limited to two hours and be no greater than three visitors (if indoors) at one time, so we can ensure proper infection control measures. Masks are required at all times, except while visiting outdoors.
      • Unvaccinated Residents: Please continue to schedule these visits in advance through our online portal or by calling a member of the activity team (Memory Lane ext. 1830, Rehab ext. 2850, Terrace ext. 1980) to schedule. You will be required to enter through the Main Haven Lobby, be screened at the kiosk, and wear your visitor badge throughout your visit time on campus. Your visit will remain socially distanced and masks are required at all times.


Implementation Plans for Reopening:


  •  Haven/Terrace Resident and Family Communication
Septemper 1, 2021
July 5, 2021
March 17, 2021
March 12, 2021
February 10, 2021
December 30, 2020
Facts About COVID-19 Vaccines
Pfizer Fact Sheet
COVID-19 Vaccine.Answers to Your Questions
December 18, 2020
November 27, 2020
November 12, 2020
November 06, 2020 (Terrace)
November 06, 2020 (Haven)
November 4, 2020
November 2, 2020 (Terrace)
November 2, 2020 (Haven)
October 21, 2020
October 12, 2020
September 24, 2020
July 14, 2020
June 11, 2020
June 1, 2020
May 4, 2020
March 26, 2020

  • Village Resident Communications
November 27, 2020
November 12, 2020
November 06, 2020
May 18, 2020
April 7, 2020
March 30, 2020

  • Team Member Communications
December, 18 2020
September 19, 2020
June 11, 2020
May 22, 2020
May 7, 2020
April 9, 2020
April 8, 2020

March 27, 2020

In keeping with best practice and our unwavering commitment to providing the highest level of care to residents, we are following recommendations from the Centers for Disease Control (CDC) , World Health Organization (WHO), and PA Department of Health (PADOH)

Resident Item Drop Off Updates :

We cannot thank you enough for the creative ways you have found to care for your loved one during this time. We find great joy in delivering the items and sharing in your loved one’s delight as they receive these deliveries. Given the variety of times that items are being dropped off and the increasing number of perishable food items, we are finding ourselves running often throughout the course of the day for these deliveries. For this reason, we will be implementing specific delivery times throughout the day and evening. These delivery times will be 11:00 a.m., 2:00 p.m., and 6:00 p.m. Please continue to drop your items off at the area designated within the main lobby of the Haven and we ask the following:

  • Please have items labeled with the resident’s name and room number.
  • Please have any food items in a sealable and disposable container. We will no longer be returning containers for reuse.

Team Member and Vendor Screening:

We also implemented additional screening protocols for all team members, vendors (working on necessary equipment), lab/x-ray technicians, and hospice staff. In addition to having their temperature checked, all are screened as directed by CMS.


1.       Wash your hands often with soap and water for at least 20 seconds. Avoid touching your face, eyes and nose. Avoid close contact with anyone with cold or flu-like symptoms.
2.       Consult a healthcare provider if you experience signs or symptoms of a respiratory infection, such as a fever, cough, shortness of breath, and sore throat.
3.       Maintain appropriate social distancing and wear a mask when in the presence of others.


This is an ever-evolving situation and we will continue to communicate as often as possible.  Please also utilize the main Valley View Number (717)935-2105 for updates.


· PA Department of Health