What's New and Upcoming Events
We wanted to provide you with an update related to Valley View Retirement Community’s ongoing efforts to prevent COVID-19 (Coronavirus).
June 1, 2020
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March 26, 2020
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March 27, 2020
In keeping with best practice and our unwavering commitment to providing the highest level of care to residents, we are following recommendations from the Centers for Disease Control (CDC) , World Health Organization (WHO), and PA Department of Health (PADOH).
Visitations:Visitors to campus for the Haven or Terrace are prohibited from entry into the community. We thank you for respecting and adhering to this guidance as it is imperative we all do our part to curtail the possible future presence of COVID-19 on our campus and the spread in the greater community. The only exception is approved visitors for end of life situations. These approved visitors will be screened for respiratory signs or symptoms and temperature screenings upon entry, and are required to wear a facemask with visitation time limited. This entry is only permitted at the Haven Main Entrance.
Virtual Communication:For virtual communication with your loved one, please dial (717)935-2105 press (9) and then follow the prompt to schedule a time to facilitate this communication. We will be utilizing FaceTime and Skype.
Dining Experience:Terrace, Haven and Rehab: All communal dining has been moved to personal, in-room tray service.
Memory Lane-Given the special service provided in this area, meals continue to be served out of the neighborhood kitchen. This affords Memory Lane residents the ability to dine within their room or the option to come to the dining room for an expanded meal service that is in support of social distancing.
Resident Item Drop Off Instructions:If you have personal items that you’d like to drop off for your family member or loved one, we now have a system in place to receive those items. Please pull through to the main Haven entrance, temporarily park, and place items on the shelving available directly inside the sliding door. Pre-labeling your items with the name and address/room number of the residents is expected to ensure proper delivery.
Team Member and Vendor Screening:We also implemented additional screening protocols for all team members, vendors (working on necessary equipment), lab/x-ray technicians, and hospice staff. In addition to having their temperature checked, all are screened as directed by CMS.
Recommendations:1. Wash your hands often with soap and water for at least 20 seconds. Avoid touching your face, eyes and nose. Avoid close contact with anyone with cold or flu-like symptoms.
2. Consult a healthcare provider if you experience signs or symptoms of a respiratory infection, such as a fever, cough, shortness of breath, and sore throat. 3. Maintain appropriate social distancing and wear a mask when in the presence of others.
Updates:This is an ever-evolving situation and we will continue to communicate as often as possible. Please also utilize the main Valley View Number (717)935-2105 for updates.